The accommodated guest is entitled to file a petition for extrajudicial settlement of such a dispute to the appointed body for extrajudicial settlements of consumer disputes, namely to:
The Czech Trade Inspection
Central Inspectorate – ADR Department
120 00 Praha 2
The Czech Trade Inspection is a supervisory body that oversees consumer protection and acts pursuant to the Act No. 64/1986 Sb., the Act on Czech Trade Inspection, as amended, and additional legal regulations. The internet site of the Czech Trade Inspection is www.coi.cz.
In conformity with the provision of Sect. 1837 letter j) of the Act No. 89/2012 Coll., Civil Code, no right to withdraw from the Accommodation Agreement arises to the accommodated guest in the capacity of a consumer, if the accommodated facility performs within the defined time limit.